Terms & Conditions
By using My Donate Page you agree to these terms. We provide fundraising software — we process donations on behalf of schools, teams, and organizations but we don’t solicit on their behalf. If you don’t agree, please don’t use the service.
Your Account & Acceptable Use
You’re responsible for keeping your login secure. Don’t share your password or transfer your account to anyone else. You’re liable for everything that happens under your account.
Under-13s may not use the platform. Users under 18 need a parent or guardian to agree to these terms on their behalf.
We can suspend or cancel accounts, or remove content, at any time at our discretion.
You may not:
- Use the site for any unlawful purpose
- Damage, overburden, or interfere with the site’s operation
- Attempt to gain unauthorized access
- Use unauthorized payment methods
Payments & Fees
We charge a service fee for using the platform. This covers labor, programming, marketing, advertising, sponsorships, and related costs.
By running a fundraiser on our platform, your organization grants us the right to:
- Accept online donations on your behalf
- Process mobile check uploads and paper checks
- Process employer-matched donations
- Deposit checks made out to your organization
Refund Policy
- Fundraiser still active + donation made in error → refund possible
- Fundraiser has ended → no refund
- Disputes only apply if unauthorized use of your payment card is proven
If you notice fraudulent card activity, contact your card provider immediately.
User Content & Copyright
You keep ownership of anything you submit. But by submitting content, you give us a license to use it to operate the platform (copy, display, distribute, translate, etc.).
Your submissions must not:
- Defame, harass, or threaten anyone
- Include obscene, illegal, or infringing material
- Violate anyone’s privacy or intellectual property
All site content (text, graphics, logos, software) is owned by My Donate Page or its suppliers. You may not copy, resell, or modify it without written permission.
Privacy & Communications
Our Privacy Policy explains how we handle your data. Using the site constitutes consent to receive electronic communications from us.
Text messages: By opting in, you agree to receive fundraiser updates by SMS. Message & data rates may apply. Text STOP at any time to unsubscribe.
We may share your data with trusted third parties who help us deliver our services, in line with our Privacy Policy.
We are committed to WCAG 2.0 AA accessibility. If you have difficulty accessing any part of the site, email support@mydonatepage.com.
Anti-Scraping Policy
Automated data extraction of any kind is prohibited unless you have a written license agreement with us. Specifically, you may not:
- Use bots, crawlers, or scripts to extract data
- Use browser plugins or add-ons for scraping
- Access the site via a VPN
- Deep-link to our pages without consent (except to promote your fundraiser)
- Override any security or access control features
- Distribute data obtained from the site without our consent
Liability & Legal
These terms are governed by the laws of the State of Nevada. Any disputes will be handled in Nevada courts.
You agree to indemnify and hold harmless My Donate Page, its officers, employees, and agents from any claims, losses, or costs arising from your use of the platform or violation of these terms.
We may terminate your access at any time, without notice, at our discretion. We may also update these terms at any time — the most current version always applies.
Account & Data Deletion
You can request deletion of your account and data at any time. Here’s how:
- Email support@mydonatepage.com with your username
- Specify if you want all data deleted
- We’ll verify your identity via email
- Request processed within 48 business hours
Questions?
For support, accessibility requests, or data deletion:
